Responsible Gaming Policy

The use of our platform is exclusively permitted to adults. We adopt automatic identity verification systems and require valid identification documents. Facilitating access to minors or the use of fictitious identities is considered a violation of our internal rules.

We invite you to follow these principles for a positive experience:

• Gaming should be understood as entertainment, never as a source of income.
• Never play with money needed for essential expenses or the family budget.
• Set time and spending limits before you start.
• Do not try to recover lost losses and only play when you are lucid and relaxed.

The following options are available within the user account:

• Deposit and Loss Limits: Set daily, weekly, or monthly.
• Session Limits: Automatic monitoring of active playtime with mandatory alerts.
• Self-Exclusion: Possibility to temporarily or long-term (minimum 6 months) block access to the platform.
• Account Closure: Simple and guided procedure for definitive termination of the relationship.

We recommend constantly monitoring your habits. Signs such as the inability to stop playing, discomfort with lost time, or negative impact on daily life indicate that it is necessary to stop the activity.

In case of difficulties, we encourage users to contact professional counseling services in Italy, which offer qualified support to address gambling-related issues.

If you share a PC or smartphone, avoid automatically saving passwords and use parental control systems to prevent unauthorized access by minors.

Our staff is trained to handle support requests related to technical game blocks, acting with the utmost sensitivity and in full respect of user confidentiality.